What Our Legal Terms Actually Cover
Our legal terms apply from the moment you open an account with us. They cover how your account is created, how funds move through bKash, Nagad and Rocket, and what happens if there is a disagreement over a transaction or account action. We do not override
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local law — if a restriction applies in your area, these terms do not remove it. Where a payment via bKash, Nagad or Rocket is flagged during processing, our compliance review may pause the transaction until verification is complete. You keep the right to request an
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explanation for any account action taken. Changes to these terms are published on this page before they take effect, and continued use of your account after publication means you have acknowledged the updated version. If any clause here conflicts with the law in your eligible region,
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that law takes precedence. These terms are written in English; where any translated version exists, the English version controls in all disputes. Contact our support channel if you need a specific clause explained before you proceed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.