Data We Collect and Why We Use It
When you open an account with us, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We collect this to process your deposits, verify withdrawals and keep your account secure. We also collect
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device and session data — your browser type, IP address and the pages you visit within the lobby — to detect unusual access and improve how the platform loads on mobile. If you contact our support team, the details of that conversation are stored against your
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account. Payment wallet references, such as your bKash transaction ID or Nagad transfer number, are logged for reconciliation purposes only and are not shared with unrelated third parties. We do not collect more than we need for these operational purposes. Data is retained for as long
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as your account remains active and for a period after closure as required by the applicable rules of the regions we operate in. Access to your data inside our systems is restricted to staff who need it to carry out their role — account support, payment
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processing and security monitoring. Your eligibility to use the platform depends on your local law and the regions 4bn880 serves.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.